Connecting with bereaved supporters

Updated 
23 October 2020

"It is so important to give people opportunities to remember".

Catherine Betley, GriefChat Founder.

How and why a supporter connects with your charity varies greatly from supporter to supporter. It may be they arrive on your website looking for a way to arrange a funeral collection, they may be setting up a tribute fund, making a regular gift, or taking on an event. But they may be doing all of these things in memory of a loved one they have lost.

As a fundraiser, you are providing these supporters not only with a way to raise funds, but a way to remember and honour the person that they loved.

Fundraising, events, sharing memories on a tribute page are all tangible activities that a supporter can do when they've been bereaved, when all too often a sense of helplessness prevails. And each supporter is different.

The key question for every supporter then becomes, 'how can we help you to remember them?'.

A tribute fund is a place to remember - it can be an opportunity to tell the story of the person who has died and to create something positive out of something sad. Offering a tribute page to the families you support can help build long term relationships, and doesn't look like you're just asking for more donations at a time of bereavement.

Optimum Partners of MuchLoved can also add GriefChat to their website for free, as an online bereavement tool to offer their supporters.

Training & Support

New User Training

A series of short video guides for those new to MuchLoved, designed to help you get started using tribute funds.

Managing your service

Videos and guides on making the most of your MuchLoved service, including creating and updating tributes, events and much more.

Reports

Find out how you can create and run detailed reports, including reports on your donations and donor details.

Partner Resources

Find out about MuchLoved's free online webinars, our social media resources and our previous Partner Day training sessions.

Stewardship & Promotion

Top tips for supporting your tribute fund holders and promoting your tribute funds, including on social media.

Implementation & Set Up

Find out all of the ways your tribute scheme can be tailored to your charity, and all the technical information you need to get started.

Funeral Collections

Find out how your tribute service can collect funeral donations through your website as well as from tributes created by funeral directors.

Dedication Pages

Our standalone fundraising pages are free for our partners, and can be used for memorial events, celebratory giving and much more.

Bereavement Support

Practical tips and suggestions on working with bereaved supporters, as well as information on the impact Covid-19 on bereaved families.

Helpful Resources

Learn more about all of the additional useful resources and materials that we provide for our partners.

Meet MuchLoved

Find out more about us, how we were founded and meet the team who are here to help support you every step of the way.

FAQs

We've put together the most frequently asked questions we receive on our support desk to help you get started.

© MuchLoved Limited 2024, Company Number 14965211.
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