A series of short video guides for those new to MuchLoved, designed to help you get started using tribute funds.
Step 1: Log in to your Partner Area via www.muchloved.com
Click 'Login' at the top right of the screen, add your email address and password and click 'Login'.
Step 2: Once in your Partner Area click on the 'Manage' tab along the top and then again on 'Alert Preferences'.
Step 3: You can now set up email addresses to receive notifications. Click on the 'Add a new email address' button.
Step 4: Enter the email address where you would like notifications to be sent. You can select how often you would like to receive notifications. You can also uncheck any notifications you would not like to receive. Once you have made your selections click 'Save'.
Top tip: You can set up colleagues to receive alerts, they don't need to have an account with MuchLoved. Simply add their email address and select which alerts they should receive.
Editing notifications for existing email:
To edit the notifications an existing email address receives, select the email from the 'Email Filter' 'Any Email' drop down. Scroll to the bottom of this page and click 'Edit Alert Preferences'. You can then follow step 4 to change your preferences.
To delete an email address then select the email address and on the bottom click on the 'Remove this Email' button.
Often a Finance Department finds it useful to know that a payment has been made by MuchLoved. To set up a Payment Alert, select 'Payment Alert Preferences' from the 'Payments' tab and enter the email of the recipient.
Once again colleagues don't need to have an account with MuchLoved to receive alerts, simply add their email address and click 'OK'.
A series of short video guides for those new to MuchLoved, designed to help you get started using tribute funds.
Videos and guides on making the most of your MuchLoved service, including creating and updating tributes, events and much more.
Find out how you can create and run detailed reports, including reports on your donations and donor details.
Find out about MuchLoved's free online webinars, our social media resources and our previous Partner Day training sessions.
Top tips for supporting your tribute fund holders and promoting your tribute funds, including on social media.
Find out all of the ways your tribute scheme can be tailored to your charity, and all the technical information you need to get started.
Find out how your tribute service can collect funeral donations through your website as well as from tributes created by funeral directors.
Our standalone fundraising pages are free for our partners, and can be used for memorial events, celebratory giving and much more.
Practical tips and suggestions on working with bereaved supporters, as well as information on the impact Covid-19 on bereaved families.
Learn more about all of the additional useful resources and materials that we provide for our partners.
Find out more about us, how we were founded and meet the team who are here to help support you every step of the way.
We've put together the most frequently asked questions we receive on our support desk to help you get started.