Alerts

Updated 
1 October 2020

Set up automatic alerts and be notified of key activities such as a new tribute created or a payment being sent to your account.

Step 1: Log in to your Partner Area via www.muchloved.com

Click 'Login' at the top right of the screen, add your email address and password and click 'Login'.

Step 2: Once in your Partner Area click on the 'Manage' tab along the top and then again on 'Alert Preferences'.

Step 3: You can now set up email addresses to receive notifications. Click on the 'Add a new email address' button.

Step 4: Enter the email address where you would like notifications to be sent. You can select how often you would like to receive notifications. You can also uncheck any notifications you would not like to receive. Once you have made your selections click 'Save'.

Top tip: You can set up colleagues to receive alerts, they don't need to have an account with MuchLoved. Simply add their email address and select which alerts they should receive.

Editing notifications for existing email:

To edit the notifications an existing email address receives, select the email from the 'Email Filter' 'Any Email' drop down. Scroll to the bottom of this page and click 'Edit Alert Preferences'. You can then follow step 4 to change your preferences.

To delete an email address then select the email address and on the bottom click on the 'Remove this Email' button.

To add a Payment Alert

Often a Finance Department finds it useful to know that a payment has been made by MuchLoved. To set up a Payment Alert, select 'Payment Alert Preferences' from the 'Payments' tab and enter the email of the recipient.

Once again colleagues don't need to have an account with MuchLoved to receive alerts, simply add their email address and click 'OK'.

Training & Support

New User Training

A series of short video guides for those new to MuchLoved, designed to help you get started using tribute funds.

Managing your service

Videos and guides on making the most of your MuchLoved service, including creating and updating tributes, events and much more.

Reports

Find out how you can create and run detailed reports, including reports on your donations and donor details.

Partner Resources

Find out about MuchLoved's free online webinars, our social media resources and our previous Partner Day training sessions.

Stewardship & Promotion

Top tips for supporting your tribute fund holders and promoting your tribute funds, including on social media.

Implementation & Set Up

Find out all of the ways your tribute scheme can be tailored to your charity, and all the technical information you need to get started.

Funeral Collections

Find out how your tribute service can collect funeral donations through your website as well as from tributes created by funeral directors.

Dedication Pages

Our standalone fundraising pages are free for our partners, and can be used for memorial events, celebratory giving and much more.

Bereavement Support

Practical tips and suggestions on working with bereaved supporters, as well as information on the impact Covid-19 on bereaved families.

Helpful Resources

Learn more about all of the additional useful resources and materials that we provide for our partners.

Meet MuchLoved

Find out more about us, how we were founded and meet the team who are here to help support you every step of the way.

FAQs

We've put together the most frequently asked questions we receive on our support desk to help you get started.

© MuchLoved Limited 2024, Company Number 14965211.
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram